Frequently Asked Questions

Everything you need to know about clean beauty and your shopping experience.

Are Well People products truly clean and non-toxic?

Yes, all our products are EWG Verified, cruelty-free, and formulated without parabens, phthalates, or synthetic fragrances to ensure the highest standards of clean beauty.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.

What is your return policy?

We offer a 30-day return policy on all products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working on expanding our shipping options to more countries in the near future.

Are your products safe for sensitive skin?

Absolutely. Our plant-powered formulas are designed to be gentle and effective, making them suitable for all skin types, including sensitive skin.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay.